DELIVERY PRICES

The postage will be calculated according to weight of parcel and location.

ENGLAND / WALES / SCOTTISH MAINLAND

0 – 5kg £5.99

5,1kg – 20kg £9.99

20,1kg – 30kg £14.99

30,1kg – 50kg £19.99

51,0kg – 75kg £29.99

75,1kg – 100kg £39.99

SCOTTISH ISLAND / SCOTTISH HIGHLANDS / ISLE OF MAN – 2 working days delivery !

0 – 20kg £24.99

20,1 – 40kg £39.99

40,1 – 60kg £54.99

NORTHERN IRELAND – 2 working days delivery !

0 – 20kg £19.99

20,1 – 40kg £35.99

40,1 – 60kg £49.99

LOCAL DELIVERY – WA* postcodes

Flat Rate – £5.99

HOW TO BUY

How Long Will It Take To Get My Package?

Pick your items from our web-shop.
After finishing your shopping click on your basket in the top right corner.
Check the content and the amount of the basket.
Choose your delivery option.
Fill the order form up with your details.
When payment received, order will be processed.
You will get a confirmation e-mail about your order.
Parcel will be sent out by overnight courier.
Please note parcels are sent out only on Monday, Tuesday, Wednesday and Thursday.

CONSUMER RIGHTS
As our Products contain fresh and perishable food, you are not entitled to the regular rights of consumers to return goods within 14 days after you receive them simply because you change your mind. There is an exemption pursuant to regulation 27(1)(c) of the Consumer Contracts (Information, Deactivation and Additional Charges) Regulations 2013, that confirms that contracts for the supply of goods are exempt from the right to withdrawal if those goods are liable to deteriorate or expire rapidly. 

DELIVERY
Delivery will be completed when we, or our authorised courier company, deliver the Products to the address you gave us. If no one is available at your address to take delivery, we, or our authorised courier company, will follow the delivery instructions provided to us by you. If no leave safe instructions are specified, the order will be left in an area that the authorised courier company considers safe. 

The leave safe location specified by you shall be within the area of the delivery address and shall be accessible to the courier. We will endeavour to follow any delivery instructions you provide but this cannot be guaranteed. 

The courier company may try to contact you on the telephone so that delivery can take place. The delivery driver will use the telephone number associated with your account, which may also be printed on the delivery label. 

Tatry’s obligation to deliver the parcel shall be fulfilled once the courier delivers the parcel at the safe spot specified by you or the parcel is considered safe by the courier. 

If the personal handover of the parcel is not possible and no leave safe is available Tatry may also deliver the parcel to a nearby household or business. A household or business shall be regarded ‘nearby’ if the recipient resides in the same building as the original addressee. In addition, the parcel may also be delivered to a recipient residing in proximate walking distance to the delivery address (e.g. same housing complex, building on the opposite side of the street, next-door building). All aforementioned nearby households and businesses are subsequently referred to as “neighbours”. 

The customer will be notified of such delivery to a neighbour by delivery notice or via email. 

If neither a personal handover nor a delivery to a neighbour is possible, you will be in default of acceptance. 

Tatry will not attempt a further delivery. You are obliged to bear all expenses related to aforesaid default of acceptance. 

Tatry reserves the right to change your delivery date with prior notice. If we have left your Products in your safe place, or another place deemed safe by our driver, and they are stolen or damaged, we do not accept liability, but may offer you a refund or other compensation at our complete discretion. 

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